Delivery

The customer picks up the package himself

Kumu Art Museum store: Tue–Sun 10.00–18.00
Thu 10.00–20.00
Adamson-Eric Museum Store: Tue–Sun 10.00–18.00

Receiving an order from the Kumu Art Museum or Adamson-Eric Museum Store

Receiving an order from the Kumu Art Museum or Adamson-Eric Museum Store is free of charge.

Upon receipt of the order in the store, an informing e-mail will be sent to the customer within 3-5 working days.

In the case of reproductions, the time of arrival of the ordered work in the store is up to 10 calendar days (except for special orders, in which case the time of completion and the appropriate method of delivery are agreed upon separately with the customer).

Omniva parcel machine

Choose the most suitable parcel machine, which will arrive within 3-5 working days from the receipt of the order confirmation. When the parcel arrives at the machine, a message with a door code is sent to the recipient of the parcel by mobile phone and e-mail, upon entering which the door of the parcel machine opens. The parcel is stored in the parcel machine for 7 days.

In the case of reproductions, the time of arrival at the parcel machine is up to 10 calendar days (except for special orders, in which case the time of completion and a suitable method of delivery are agreed upon separately with the customer).

Omniva courier

The courier will deliver the ordered product (s) to the address specified by the customer within 48 hours of sending the order confirmation to the customer’s e-mail address (excluding reproductions). If the order is placed on a weekend (Friday at 12.00 to Sunday at 24.00) or on a public holiday, the 48-hour period will run at 9.00 on the first working day following the weekend or public holiday.

In the case of reproductions, the delivery time is up to 10 calendar days (except for special orders, in which case the time of completion and the appropriate method of delivery are agreed upon separately with the customer).

In case of delivery by courier, the courier agrees with the customer on a suitable time for the delivery of the parcel. The shipment will be delivered to the business customer at the address indicated on the parcel without prior call. During the 14-day return period, keep the bar code on the product package, which allows you to return the package to the nearest post office within the specified time.

International shipment

It is possible to order products from outside Estonia through the Estonian Art Museum’s e-store. Select the appropriate destination from the list of countries. If the desired country is not listed, please contact pood@ekm.ee . Depending on the country, it takes 7-30 business days to arrive.

Shipping costs

  • Omniva parcel machine within Estonia 4,50 €
  • Omniva courier within Estonia 6 €
  • International shipment:

– Albania, Austria, Belgium, Bulgaria, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United Kingdom , Belarus, Vatican – 18 € – United States, Bosnia and Herzegovina, Georgia, Croatia, Israel, Japan, Canada, Greece, Cyprus, Malta, Moldova, Montenegro, Romania, Serbia, Turkey, Ukraine, Russia – € 24 – Australia, China, Hong Kong, India, Iceland, Lichtenstein, Norway, Taiwan, Switzerland – € 30 – Argentina, Brazil, South Africa, South Korea, Mexico, Chile, New Zealand – € 36

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